Terms & Conditions

Effective Date: July 2025

Welcome to Samar's Kadali Bojanam. By accessing or using our website, placing an order, or using our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Orders

• All orders are subject to availability.
• We reserve the right to refuse or cancel any order at our discretion.
• Once an order is confirmed, modifications or cancellations may not be possible if preparation has already begun.
• Product images on the website are for illustrative purposes only. Actual presentation may vary.

3. Pricing

• All prices displayed on our website are in Indian Rupees (₹).
• Prices are subject to change without prior notice.
• Applicable taxes and delivery charges (if any) will be added during checkout.

4. Payments

We accept secure online payments through authorized payment gateways.

We do not store your complete debit or credit card information.

Orders will be processed only after successful payment confirmation unless Cash on Delivery (if available) is selected.

5. Delivery

• Delivery times are estimates and may vary depending on location, weather, traffic, and order volume.
• While we strive to deliver on time, delays may occasionally occur.
• Customers are requested to provide accurate delivery details to avoid delays.

6. Bulk Orders & Catering

Bulk orders and catering services are available upon request.

Pricing, menu customization, delivery schedules, and advance payments will be confirmed separately before order confirmation.

7. Allergies & Dietary Information

Our dishes may contain ingredients such as:

• Milk
• Nuts
• Soy
• Wheat (Gluten)
• Eggs
• Seafood
• Other common allergens

Customers with food allergies or dietary restrictions are advised to inform us before placing an order. While we take reasonable precautions, we cannot guarantee an allergen-free environment.

8. Intellectual Property

All content on this website, including text, logos, images, graphics, menus, and designs, is the property of Samar's Kadali Bojanam and may not be copied, reproduced, or distributed without prior written permission.

9. Website Usage

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Upload malicious software or harmful content.
• Interfere with the operation or security of the website.

10. Third-Party Services

Our website may contain links to third-party platforms such as Swiggy and Zomato.

Orders placed through these platforms are subject to their respective terms and policies.

11. Limitation of Liability

Samar's Kadali Bojanam shall not be liable for:

• Indirect or incidental damages.
• Delivery delays caused by circumstances beyond our control.
• Technical interruptions or temporary website unavailability.
• Loss resulting from inaccurate information provided by customers.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of our website after changes are posted constitutes acceptance of the updated terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts in Hyderabad, Telangana.

15. Contact Us

Samar's Kadali Bojanam
📍 Jubilee Hills, Hyderabad, Telangana
📞 +91 96187 04499
✉️ kadalibojanam@gmail.com
🕒 Business Hours: 12:00 PM – 11:00 PM