Privacy policy

Privacy Policy

Effective Date: July 2026

At Samar's Kadali Bojanam, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, place an order, or contact us.

Information We Collect

We may collect the following information when you use our website or services:

  • Full Name
  • Mobile Number
  • Email Address
  • Delivery Address (if applicable)
  • Order Details
  • Payment Information (processed securely through third-party payment gateways)
  • Device Information
  • Browser Information
  • IP Address
  • Cookies and Website Usage Data

How We Use Your Information

We use your information to:

  • Process and manage food orders
  • Deliver orders to your location (where applicable)
  • Respond to customer inquiries and support requests
  • Improve our menu, website, and customer experience
  • Send order confirmations and service updates
  • Inform you about promotions and special offers (only if you choose to receive them)
  • Maintain the security and integrity of our website

Payment Security

All online payments are processed through trusted third-party payment gateways. We do not store your complete debit or credit card information on our servers.

Cookies

Our website uses cookies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic
  • Enhance your browsing experience

You can disable cookies through your browser settings, although some features of the website may not function correctly.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with:

  • Payment gateway providers
  • Delivery partners
  • Website hosting and technical service providers
  • Government authorities when required by applicable law

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal data where legally applicable
  • Opt out of receiving promotional communications at any time

Third-Party Services

Our website may contain links to third-party websites or services, including food delivery platforms such as Swiggy and Zomato. We are not responsible for the privacy practices or content of those third-party websites.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Samar's Kadali Bojanam
Address: Jubilee Hills, Hyderabad, Telangana
Phone: +91 96187 04499
Email: kadalibojanam@gmail.com
Business Hours: 12:00 PM – 11:00 PM, Monday to Sunday